Account Matters (10)
For e-mail related tips, troubleshooting and more
Most Popular Articles
My previous account administrator is no longer contactable. How do I update HostSG of my change in administrators?
If your previous administrator is no longer contactable and you do not have access to the...How do I submit a a cancellation request for my hosting plan?
To submit a cancellation request for your hosting plan: 1. Login to your customer...How do I activate client area access for my billing contact?
In order for the billing contact to be able to view/make payment for invoices and submit...How do I add a billing contact?
Please note that the billing contact is only authorised to receive invoice and payment...How do I cease domain renewals?
To cease domain renewals: 1. Login to your customer account via...