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Most Popular Articles

 My previous account administrator is no longer contactable. How do I update HostSG of my change in administrators?

If your previous administrator is no longer contactable and you do not have access to the...

 How do I activate client area access for my billing contact?

In order for the billing contact to be able to view/make payment for invoices and submit...

 How do I submit a a cancellation request for my hosting plan?

To submit a cancellation request for your hosting plan: 1. Login to your customer...

 How do I add a billing contact?

Please note that the billing contact is only authorised to receive invoice and payment...

 How do I cease domain renewals?

To cease domain renewals: 1. Login to your customer account via...