Articles
For Budget / Starter hosting customers:1. Login to your customer area:...
How do I activate client area access for my billing contact?In order for the billing contact to be able to view/make payment for invoices and submit...
How do I add a billing contact?Please note that the billing contact is only authorised to receive invoice and payment...
How do I add a second administrator with full permission rights for my account?Please note that the second administrator with full permission rights will be able to make...
How do I add a sub-administrator for my account?The sub-administrator has limited permission rights to the account i.e. receiving all...
How do I add a technical contact?Please note that the technical contact is only authorised to manage the technical aspects...
How do I cease domain renewals?To cease domain renewals: 1. Login to your customer account via...
How do I submit a a cancellation request for my hosting plan?To submit a cancellation request for your hosting plan: 1. Login to your customer...
My previous account administrator is no longer contactable. How do I update HostSG of my change in administrators?If your previous administrator is no longer contactable and you do not have access to the...
Sub-Account PermissionsYou will need to select the checkbox(es) to assign sub-account permission(s) to the contact...
