How do I activate client area access for my billing contact?

In order for the billing contact to be able to view/make payment for invoices and submit payment notifications to HostSG via the customer portal, client area access must be configured/activated for the contact.

To activate client area access for billing contact:

1. Login to your customer account via http://manage.hostsg.com/
Login Page
 
 2. Select the contact that you wish to activate client area access for from the main account summary page
Account Summary Page - Contact
 
3. Select the checkbox "Tick to configure as a sub-account with client area access" and select the checkbox "View and Pay Invoices".
Contacts Main Page - Activating Access
 
4. You will be required to assign a password for the contact. Kindly choose a strong password and type in the password again in the "Confirm New Password" field to verify the password.
Contacts Main Page - Password
 
5. Click on "Save Changes" to complete the update.




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